Today, Occupational Health & Safety magazine published the results of a report from Experimental Psychology magazine, which examines why language – talking and listening, even or especially on a cell phone – may interfere with visual tasks like driving.
Two different experiments, conducted by Dr. Amit Almor, a psychology researcher at the University of South Carolina, found that planning to speak and speaking put far more demands on the brain’s resources than listening.
“We measured their attention level and found that subjects were four times more distracted while preparing to speak or speaking than when they were listening,” said Almor of the 47 people who participated in the experiment. “People can tune in or out as needed when listening.”
One experiment required participants to detect visual shapes on a monitor, and a second experiment required participants to use a computer mouse to track a fast-moving target on the screen. In both experiments, participants performed the visual task while listening to prerecorded narratives and responding to the narratives.
Almor calls the finding “very strong” and expects it to be even stronger in actual, interactive conversation. He and Tim Boiteau, a graduate student in linguistics, have repeated the experiment using 20 pairs of friends who engaged in real conversation while completing visual tasks. Those results are being compiled this summer.
“I anticipate the effect to be even stronger and more dynamic because, in conversation, people have the urge to contribute,” Almor said. “In conversation, we compete with the other person. I suspect that the greater the urge to speak, the greater the distraction from the visual task.”
In both experiments, Almor placed the participants in a circular, surround-sound environment in which the speakers were hidden and the voice shifted from the front, rear or either side.
Almor found that participants could complete the visual task in front of them more easily when the projected voice also was in front. This effect, while not so strong as the difference between preparing to speak or speaking and listening, suggests that simultaneously performing a language task and a visual task is easier when the tasks are in the same space physically and cognitively.
“Either people are used to face-to-face communication or, when they engage in a language task, they create a mental representation in their mind and place the voice somewhere in space,” Almor said. “In this case, that space is in front of them, which suggests that it may be easier to have all things that require attention occupy the same space.”
The finding may be useful in the development of new technologies, said Almor. In the case of a car, an internal speaker phone could project a speaker’s voice from the front so that it occupies the same place as the visual task of driving. The same could be applied in remote classroom instruction, in PowerPoint presentations and in military and pilot training.