Polaris announces recall of 2012 Polaris Ranger® 500 EFI and Ranger Crew® 500 EFI vehicles

Recall Polaris off road vehicle 435x405 Polaris announces recall of 2012 Polaris Ranger® 500 EFI and Ranger Crew® 500 EFI vehiclesDue to reports of the off-highway vehicles’ throttle cable failing to operate correctly, Polaris, with help from the Consumer Product Safety Commission (CPSC), has announced a recall of more than 16,000 recreational off-highway vehicles. The reports detailed how the throttle cable located within the vehicle could melt on the exhaust pipe, thus causing the rider to lose control, posing a crash risk.

The 2013 Polaris Ranger® 500 EFI and Ranger Crew® 500 EFI recreational off-highway vehicles involved in this recall have model names located on the right and left side of the hood. “Polaris Ranger 4×4” can be found on the side of the rear bed box while the “Polaris” is stamped along the front of the vehicles, right above the front grill.

Offered in black, camouflage, green and red, the Ranger model contains a bench seat and rear cargo box. The recalled Rangers have the following model numbers:  R13RH50AG, R13RH50AH, R13RH50AM and R13RH50AR.

The Ranger Crew model comes in camouflage, green, red and tan and includes a front and rear bench, along with a rear cargo box. The following model numbers are included in this recall:  R13WH50AG, R13WH50AH, R13WH50AR and R13WH50AX.

Stamped on the lower frame rail of the vehicle, the vehicles encompassed in this recall will have a VIN between 4XA******DE210149 and 4XA******DE791730 located on the driver’s side; however, not all VINs in this range are involved with this recall.

A report was received by Polaris detailing an event when the vehicle’s throttle failed to return to idle once accelerating, causing the driver to be thrown out of the vehicle.

Manufactured in Mexico, the recalled Rangers were sold nationwide by Polaris dealers from June 2012 through February 2014 for between $9,300 and $11,000.

Polaris has asked that consumers with the recalled recreational vehicles to stop using them and contact a Polaris dealer in order to schedule an inspection and repair, completely free of charge. Also, consumers will be given instructions on how to perform an inspection of vehicle themselves, if they choose to do so. Polaris has already begun contacting consumers directly about this recall.

For more information on how to receive a free inspection and repair, contact Polaris toll-free at 888-704-5290 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at and select the Services and Support tab, then click on Help Center, then Common Rider Questions, then Service bulletins/recalls to check your vehicle identification number (VIN).