Hewlett-Packard (HP), the multinational information technology corporation, has announced an immense recall of nearly 5.6 million notebook computer AC power cords, which have the potential to overheat and start a fire.
Before the recall’s announcement, HP received word of 29 incidents involving the power cords overheating, melting or charring. As a result, two consumers reported minor burns while 13 claimed minor property damage.
HP’s LS-15 AC power cord was distributed by HP and Compaq notebook and mini notebook computers and came with other AC adapter-powered accessories. The recalled power cords are black and feature an “LS-15” molded mark on the AC adapter end of the power cord.
From September 2010 through June 2012, the recalled power cords were sold with notebook and mini notebook computers/accessories at computer and electronic stores nationwide for between $500 and $1,500. Websites such as www.HP.com and other authorized dealers also sold the products, which were manufactured in China.
In order to remedy the situation, consumers are asked to unplug the unsafe power cords and contact HP to order a free replacement. Consumers can still use the computer while on battery power.
For more information on this recall and how to obtain your free replacement power cord, contact Hewlett-Packard toll-free at 877-219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.hp.com and select “Recalls” at the bottom of the page, then select Power Cord Recall.