Recalls

Jump&Go power supply recall prompted by reports of overheating, fires

Recall Jump and Go power supply 268x210 Jump&Go power supply recall prompted by reports of overheating, firesWhistler, an electronics company based out of Arkansas, has announced a Jump&Go power supply recall of about 10,400 units. Reports indicate that the power supplies have the potential to overheat, melt and even catch fire.

According to the Consumer Product Safety Commission (CPSC), the Jump&Go Portable Jumpstart & Power Supply 12V power supplies are pocket-sized, measuring about 5.1 inches tall by 4 inches wide by 0.9 inches deep. Sold in either red, black yellow or pink, the recalled power supplies featured detachable jumper cables, built-in high output LED flashlight with emergency flashing patterns, as well as a USB port to charge various electronic devices.

The front of the power supplies have the Jump&Go and Whistler logos printed, while the back of the unit features the date code and model number. The affected units’ date code will be in YYYY/WW format with 201404 and 201439 and the model numbers begin with WJS-3000. If the unit has a serial number along the operation label, the product is not included in the Jump&Go power supply recall.

Before the Jump&Go power supply recall was announced, Whistler and CPSC were made aware of 45 incidents involving the jumpstart and power supply units overheating and melting. Approximately 18 of these reports involved fire, causing an upwards of $16,000 in property damage. No injuries have yet been reported.

From May 2014 to October 2014, the recalled power supply units were sold at Hammacher Schlemmer, Radio Shack, Walmart and other retail stores nationwide, as well as online at Amazon.com, Sears.com and Staples.com for between $60 and $120. The recalled Whistler products were manufactured in China.

Owners of the Jump&Go Portable Jumpstart & Power Supply 12V power supplies included in this recall should contact Whistler as soon as possible to receive a free replacement power supply. Shipping will also be paid by Whistler to guarantee its customers’ satisfaction.

For more information on the Jump&Go power supply recall, contact Whistler toll-free at 855-667-9081 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.whistlergroup.com and click on Safety Recall at the bottom of the page.

Source:
CPSC