A new Subaru recall reminds consumers that just because a car is new doesn’t mean that it is without potentially dangerous imperfections. Some owners are learning they should not drive their car until it is repaired, not even to have it inspected. They should have it towed.
According to AutoWeek, almost 50,000 Subaru Legacy and Outback vehicles from both the 2016 and 2017 may not be safe to drive due to an issue with the steering system.
Subaru released the following statement in regard to the recall announcement:
“The steering column in your vehicle may not have been manufactured to specification. An incorrect tool setting during the manufacturing process may have resulted in improper machining of one of the steering column shafts. If this condition exists, turning the steering wheel may have no effect on the direction of the wheels, increasing the risk of a crash.”
Considering the seriousness of the steering defect, Subaru has ruled that the vehicles are not safe for driving until they have been fixed. Because of this judgment, the automaker is now requesting drivers to contact their local Subaru dealer immediately so that the vehicle can be towed at no additional cost.
The dealership’s inspection will check and replace the vehicle’s steering column, if needed, for free. Although the vehicle inspection should only take close to 10 minutes, if it is deemed the steering column should be replaced, the repair will take about an hour. Subaru also promises its drivers that they will be given a free loaner or rental vehicle while repairs are being made.
For more information on the Subaru recall, visit the automaker’s dedicated service campaign site.