Recalls

HP laptop battery pack recall announced following reports of overheating, property damage

Recall laptop battery HP 375x112 HP laptop battery pack recall announced following reports of overheating, property damageAccording to the U.S. Consumer Product Safety Commission (CPSC), more than 40,000 HP lithium-ion batteries are now under recall after reports that the battery packs may overheat and put consumers at risk of fire and burn hazards.

The laptop battery recall comprises of the Panasonic cells used in certain HP Notebook computers. The recalled batteries were compatible with the following notebook computers: HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion. The batteries, which are black in color, measure approximately eight inches long by two inches wide by one inch high.

The following bar codes are included in this laptop battery recall:  6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA. The recalled battery should have “HP Notebook Battery” and its model number printed on it, while the back of the battery has its bar code printed.

Before the laptop battery recall was announced, HP and CPSC were made aware of seven incidents involving the recalled battery packs overheating, melting, or charring. Out of the seven reported incidents, four resulted in nearly $4,000 worth of property damage.

From March 2013 through 2015, the recalled battery packs were sold by retailers such as Best Buy, Wal-Mart, Costco and other authorized dealers across the nation, as well as online at www.HP.com, separately for between $50 and $90. The laptops with the recalled battery packs were sold for between $300 and $1,700.  The recalled battery packs were manufactured in China.

Consumers in possession of one or more of the recalled battery packs should immediately remove them from their laptops and contact HP to receive a free replacement battery pack.

For more information on the laptop battery recall, contact HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at the HP Battery Recall website directly at www.HP.com/go/batteryprogram2016 or www.hp.com and click “Recalls” at the bottom of the page.

Source: CPSC