Recalls

Denon battery pack recall announced due to burn and fire hazards

Recall battery Denon rechargeable 315x210 Denon battery pack recall announced due to burn and fire hazardsDenon, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), has announced a recall of more than 3,400 rechargeable battery packs that may overheat during use. According to the CPSC, the recalled battery packs pose both burn and fire hazards due to their overheating problem.

The rechargeable battery recall comprises Denon’s HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers., but only those with a 10-character alpha-numeric serial number starting with 5 or 501g91 and ending with 3517 through 4004. The recalled battery packs were sold in black or white, feature four blue LED lights and are shaped like a hexagon. All of the battery pack’s model and serial information can be found on a label along the bottom of the battery pack. While the battery was sold with wireless speakers, only the speaker’s battery is under recall.

Before the battery pack recall was announced, neither Denon nor CPSC received any reports of incidents or injuries linked to the recalled battery packs. However, the recall was still announced in an abundance of caution for consumer lives.

From May 2015 through June 2016, the recalled battery packs were sold for around $100 at locations including Best Buy (Magnolia), Brookstone and online at BestBuy.com and Amazon.com. The recalled battery packs were manufactured in China.

Consumers in possession of one or more of the defective battery packs are asked to stop using them until they have contacted Denon regarding this recall. The company will then ship the consumer a free replacement battery pack.

For more information on the battery pack recall, contact Denon toll-free at 844 -759-1987 from 10 a.m. to 10 p.m. ET Monday through Friday and 12 p.m. to 8 p.m. ET on Saturday or online at https://usa.denon.com and click on “Product Recall Information” at the bottom of the page.

Source: CPSC