Consumers who own certain Toshiba laptop computers powered by Panasonic lithium-ion battery packs are being warned the devices may overheat, posing a risk of fire and burn injuries.
On Jan. 4, the U.S. Consumer Product Safety Commission (CPSC) issued an alert that Toshiba is recalling about 83,000 Satellite laptops with potentially faulty Panasonic battery packs. The recall encompasses 41 models of Toshiba’s Satellite laptop, expanding a March 2016 recall of about 91,000 Panasonic battery packs sold with Toshiba laptops.
Toshiba America has received five reports of the battery pack overheating and melting. No injuries have been reported.
Toshiba’s recall expansion now includes battery packs sold between June 2011 and November 2016. The units were sold at Office Depot, Staples and other electronics stores nationwide, and online at Toshibadirect.com and other websites. Toshiba laptops with the battery packs retailed between $500 and $1000. The battery packs were also sold separately for between $70 and $130.
Battery packs included in this recall have part numbers that begin with G71C. Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on Toshiba’s website at http://go.toshiba.com/battery.
“If your battery pack is subject to Toshiba’s recall/replacement program, Toshiba recommends you turn off the laptop and remove the battery pack immediately. You can continue using your laptop safely by powering the laptop with an AC adapter power until you receive a replacement battery pack,” Toshiba says on its website.
Battery packs previously identified as not affected by the March 30, 2016, recall are included in this expanded announcement.
An additional 10,000 laptops with the recalled Panasonic battery packs were sold in Canada and 5,000 in Mexico. All of the recalled units were manufactured in China.