The tumblers, which are designed to hold hot liquid and steep hot tea, come with a clear plastic cap and a welded black base that screws onto a stainless steel tumbler. The tumblers were sold in black and silver models with the name “Teavana” printed on the side. They were sold in Teavana stores nationwide and online at Tevan.com from October 2016 through February 2017 for about $40.
According to the U.S. Consumer Product Safety Commission (CPSC), one of the reports the company received about the leaking tumblers involved a burn injury that scalded a user’s abdomen.
The CPSC advises anyone who owns one of the tumblers to stop using it immediately and return it to a Teavana store location for a $45 store credit. Consumers who bought the product online or in the Columbia Mall in Columbia, Maryland, or the Dallas-Fort Worth Airport may contact Teavana for a mailer label to obtain a refund.
In 2015, the CPSC announced a recall of more than 52,000 Chinese-made Teavana “Tristan” glass pitchers for leaking and breaking concerns after receiving dozens of reports that the pitches broke or leaked, causing minor burn injuries.
Consumers may call Teavana toll-free at 877-832-8262 from 5:30 a.m. to 5 p.m. PT Monday through Friday and 7 a.m. to 3 p.m. PT on Saturday or online at www.Teavana.com.