The risk of burn injuries from a KitchenAid electric kettle defect has prompted the manufacturer and U.S. regulators to announce a safety recall of the product
The U.S. Consumer Product Safety Commission (CPSC) said that Whirlpool is recalling more than 40,000 of the electric KitchenAid kettles after receiving 79 reports claiming the device is unsafe to use. The complaints say that the handle on the kettles loosened and detached, causing the hot contents to spill.
According to the CPSC, Whirlpool has received three reports of burn injuries associated with the KitchenAid electric kettle defect.
“This recall involves KitchenAid 1.7 Liter Electric Kettles. The kettles were sold in stainless steel, red, black, white, liquid graphite and cocoa silver. Model numbers and serial numbers are located on the bottom of the kettle. KitchenAid is written on the front of the kettles,” the CPSC said.
The recall covers about 40,200 Chinese-made electric kettles in the U.S. An additional 47,300 units sold in Canada are being recalled by regulators there, and about 1,600 are being recalled in Mexico.
Anyone who purchased one of the affected KitchenAid kettles should stop using it immediately and contact Whirlpool for a replacement.
The appliances were sold at Bed Bath & Beyond, Dillard’s, Fry’s Electronics, Kitchen Kaboodle, Kohl’s, Navy Exchange, Target, Williams Sonoma, other retail stores, and online at Amazon.com and several other online retailers. They were sold between September 2013 until February 2018 for about $100-$120.
Good Housekeeping noted that Amazon customers who bought and used the recalled KitchenAid kettles have expressed concerns over the safety of the appliance for years.
“After 6 months of use, the handle broke off after I boiled a full pot of water. I could have been badly hurt. The handle just detached off the body without prior indication it was starting to break. I could have been burned so badly. It literally just happened. The lid detached too,” one reviewer wrote last summer, Good Housekeeping reported.
“The handle was slightly loose at the bottom, right out of the box. As I used it, the bottom part of the handle was clearly starting to detach from the body. Very disappointing. It would seem that Kitchen aide is cutting corners,” another customer wrote in 2014.
A complete list of model and serial numbers covered by the recall, as well as company contact information, is posted on Whirlpool’s website at http://repair.whirlpool.com.