R.J. Reynolds Vapor Company is recalling about 2.6 million of its Vuse Vibe e-cigarette units after receiving several consumer reports of overheating and fire.
The company says the problem with the Vuse Vibe units stems from the batteries that charge the e-cigarettes.
R.J. Reynolds initiated the nationwide recall after receiving 10 complaints of the devices overheating and catching fire. Although the devices pose a potential risk of burn injuries and property damage, the company says it isn’t aware of any injuries related to the defect.
The company said it is working with the U.S. Food and Drug Administration (FDA) to notify the public and recall all of the Vuse Vibe devices sold in the U.S.
Anyone who has a Vuse Vibe e-cigarette should immediately stop using it and refrain from charging the power unit, even if they haven’t experienced any problems with the device. Consumers are advised to call 800-369-8200 to obtain a postage-paid mailer for product returns and to obtain a refund or replacement.
R.J. Reynolds says the recall does not cover Vuse Solo and Vuse Ciro e-cigarettes, which also use rechargeable lithium-ion batteries but have different battery component.
The company said that a full investigation is underway to determine the cause of the lithium-ion battery problem. The defective batteries were made by a contract supplier in 2016, according to R.J. Reynolds. Once it identifies and corrects the problem, R.J. Reynolds said it will return the Vuse Vibe to the market.