Federal telecom regulators took a big pro-consumer stride Thursday by approving new rules that could significantly limit the ability of cable and phone companies to farm their customers’ personal data while vowing to proceed with further legislative action in February that takes aim at “mandatory arbitration” clauses in customer agreements. Currently, Internet service providers (ISPs) have free reign over most sensitive customer data. Telecom companies can gather information about customers’ finances, health, children, geolocation, social security numbers, web browsing history, application usage, and much more. The Federal Communications Commission’s (FCC) new rules establish clear and enforceable policies about how companies ... Read More
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